
- #After uninstalling dell encryption i cannot access my files professional
- #After uninstalling dell encryption i cannot access my files windows
If your computer is displaying a BitLocker error screen each time it boots and you don’t have any way of getting the recovery key, you can always use the “reset this PC” troubleshooting option to fully wipe your computer. The ID displayed here will help you find the correct recovery key if you have multiple saved keys to choose from. Once you enter the recovery key, the drive will unlock and you can access the files on it. If you don’t have the information, select More Options > Enter Recovery Key.Įnter the recovery key to unlock the drive. You’ll be asked to enter the password, PIN, or whatever other details you need to provide to unlock the drive. Locate the drive in the BitLocker window and click the “Unlock Drive” option next to it.
#After uninstalling dell encryption i cannot access my files professional
You can only do this on Professional editions of Windows, as only they provide access to the BitLocker software. Open the Control Panel and head to System and Security > BitLocker Drive Encryption. To do this, first connect the drive to your computer. Perhaps you have an external drive or USB stick with BitLocker encryption and it’s not unlocking normally, or perhaps you’ve taken a BitLocker-encrypted drive from another computer and connected it to your current computer. However, you may need to unlock a BitLocker-encrypted drive from within Windows. The above method will help you unlock your system drive and any other drives that are normally unlocked during the boot-up process.
#After uninstalling dell encryption i cannot access my files windows
Situation Two: If You Need to Unlock the Drive From Within Windows The ID displayed here will help you identify the correct recovery key if you have multiple recovery keys printed, saved, or uploaded online. This will unlock the drive and your computer will boot normally. (If If you’ve set up your computer to require a password, PIN, USB drive, or smart card each time it boots, you’ll see the same unlock screen you normally use before getting the BitLocker Recovery screen–if you don’t know that password, press Esc to enter BitLocker Recovery.) If the TPM unlock method fails, you’ll see a “BitLocker Recovery” error screen that asks you to “Enter the recovery key for this drive”. Situation One: If Your Computer Isn’t Unlocking the Drive at Bootĭrives encrypted with BitLocker normally unlocked automatically with your computer’s built-in TPM every time you boot it. If you don’t have your recovery key, you may be out of luck– hopefully you have a backup of all your data! And next time, be sure to write down that recovery key and keep it in a safe place (or save it with your Microsoft Account). Contact the domain administrator to get the recovery key. If your computer is connected to a domain–often the case on computers owned by an organization and provided to employees or students–there’s a good chance the network administrator has the recovery key. If there are multiple accounts, you can use the “Key ID” displayed on the BitLocker screen on the computer and match it to the Key ID that appears on the web page.
